We understand the importance of great quality antibodies and the frustration that is caused when an antibody doesn't perform as it's supposed to. We don't want our customers to experience this and that's why we offer the Cambridge Bioscience antibody guarantee.
What is the Cambridge Bioscience antibody guarantee?
If for any reason you are unhappy with an antibody purchased from Cambridge Bioscience, we will refund or replace it (whichever you prefer) and offer a 50% discount off the list price of any alternative antibody to the same target (if available from us).
Why do you offer the antibody guarantee?
We spend a lot of time working with our suppliers to make sure we only provide exceptional quality products in our portfolio to our customers. We have confidence in our products and we want you to be confident when choosing to purchase antibodies from us.
What if I am unhappy?
We hope you're happy with the antibody you've purchased, but if you're not, please just give us a call on 01223 316 855, email firstname.lastname@example.org or complete this form below and we will get the issue sorted for you.